This Privacy Policy describes how iComChain LLC (“iComChain”, “we”, “our”, “us”) collects, uses, retains, and protects information about visitors to our website (icomchain.com), people who contact us through our forms or by email, and customers who purchase our services.
By using our website or engaging us as a service provider, you agree to the practices described in this policy. If you do not agree, please do not submit information to us or engage our services.
We collect only the minimum information necessary to operate our business and deliver the services our customers ask us for. Specifically:
| Category | What it includes |
|---|---|
| Identity | Your full name (first and last) |
| Contact | Your work email address; optional phone number if you provide one |
| Business | Your company / brand name, brand website URL |
| Account context | Your monthly revenue range, monthly Google Ads spend range, the issue you contacted us about |
| Free-text messages | Anything you write in a contact-form message or send us by email |
| Technical | Standard web-server logs (IP address, browser, pages visited) for security and uptime monitoring |
We do not collect government IDs, tax numbers, full credit card numbers (payment processors handle that on their own systems), social security numbers, biometrics, or sensitive categories such as health, religion, or political opinion.
We will never:
We retain your customer information until you request that we delete it. There is no automatic time-based purge. Your data sits in our records — securely — so that we can resume working with you, send you historical invoices, or answer questions about previous engagements.
To request deletion of your account and associated personal information, send an email to contact@icomchain.com with the subject line “Delete my account”. We will process the request within 30 days and confirm completion in writing.
Regardless of where you are located, you have the right to:
To exercise any of these rights, email contact@icomchain.com and we will respond within 30 days.
To deliver our services, we rely on a small number of trusted third-party providers. Each of them processes a limited subset of your information for a defined purpose:
| Provider | Purpose |
|---|---|
| Cal.com | Scheduling consultation calls (your name, email, time slot) |
| Email provider (Gmail / Google Workspace) | Sending and receiving email correspondence |
| Payment processor | Processing customer payments — full card numbers are handled by the processor, not stored by iComChain |
| Google (Ads, Merchant Center, Search Console) | For active customers, we access these on your behalf using OAuth permissions you grant — Google governs that data per its own privacy policy |
| Hosting provider | Serving the icomchain.com website and storing standard server logs |
We have signed appropriate data-processing agreements with these providers where required by law.
Our website uses a minimal number of cookies, only what is required for the site to function (for example, remembering whether you have dismissed a notification). We do not use third-party advertising cookies or cross-site tracking pixels. If we add basic analytics in the future to understand which pages are most useful, it will be privacy-respecting and we will update this policy.
We use industry-standard safeguards to protect your information, including HTTPS encryption in transit, restricted internal access on a need-to-know basis, strong password policies, and regular review of our third-party processors. No method of transmission or storage is 100% secure, but we treat your data with the same care we expect from anyone we trust with our own.
iComChain provides B2B services to businesses and is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please email contact@icomchain.com and we will delete it promptly.
iComChain LLC is registered and operates in the United States. If you contact us from outside the US, your information will be transferred to and stored on servers located in the United States. We rely on standard contractual clauses or equivalent safeguards where required by law for transfers from the European Economic Area, the United Kingdom, or other jurisdictions with similar data-transfer rules.
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The “Last updated” date at the top of this page will always show the most recent revision. For material changes, we will notify active customers by email at least 14 days in advance of the new policy taking effect.
This Privacy Policy and any disputes arising out of or in connection with it are governed by the laws of the State of Wyoming, United States of America, without regard to its conflict-of-laws rules. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Sheridan County, Wyoming.
Where local data-protection law in your jurisdiction grants you rights that cannot be waived by contract, those rights remain unaffected by this policy.
For any privacy-related question or to exercise any of your rights: