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GLP-1 listings suspended in Merchant Center? Why it happens and what works (iComChain guide)

Why semaglutide, tirzepatide and retatrutide listings get Merchant Center suspended, and the only routes that work in 2026

By Ankit AgarwalUpdated 22 October 2026Merchant Center · GLP-115 questions answered

Short answerSemaglutide and tirzepatide are prescription medicines; retatrutide, survodutide and mazdutide are investigational. Google Merchant Center allows prescription drugs only from certified online pharmacies in the US (and in limited cases Canada), and prohibits unapproved substances “regardless of any claims of legality.” A “research use only” GLP-1 listing fails both rules, which is why these stores are suspended fast and often without warning. Every one of FDA’s August 2026 warning letters to online peptide sellers named GLP-1 products. The only routes that can work on Google are accredited, certified pharmacy or telehealth models.

GLP-1 products are the highest-revenue SKUs in the online peptide market and the fastest way to lose a Merchant Center account. We regularly speak with store owners whose entire catalogue was approved for months, then suspended within days of adding a “research grade” semaglutide or retatrutide listing. This guide explains exactly which policies are triggered and what, if anything, can be done about it. If you want a broader view of GLP-1 marketing across channels, read our GLP-1 advertising compliance guide.

Why GLP-1 listings are treated differently

Infographic: how Google treats GLP-1 compounds (semaglutide and tirzepatide as prescription drugs; retatrutide, survodutide and mazdutide as unapproved substances) and which business models can advertise them
GLP-1 regulatory status, what it means on Google, and which business models can advertise.
Compound Regulatory status (US) What that means on Google
Semaglutide Approved prescription medicine (e.g. Ozempic, Wegovy) Prescription-drug rules: certified pharmacies only
Tirzepatide Approved prescription medicine (e.g. Mounjaro, Zepbound) Prescription-drug rules: certified pharmacies only
Retatrutide Investigational, not approved Unapproved substance: prohibited
Survodutide, mazdutide Investigational, in clinical trials Unapproved substance: prohibited

Two things make GLP-1s especially sensitive. First, the approved versions are among the most searched prescription medicines in the world, so Google’s systems are tuned to catch unauthorised sales of them. Second, the shortages that once allowed wide-scale compounding of semaglutide and tirzepatide have been declared resolved by FDA, which narrowed the legal space for copies further.

The three Google rules a GLP-1 listing runs into

1. Prescription drugs

Merchant Center allows prescription drugs only in the United States and, in some cases, Canada, and only from online pharmacies accredited by LegitScript, NABP (Digital Pharmacy/VIPPS) or Pharmacy Verified Websites and certified by Google. Offering prescription drugs without requiring a prescription is classed as an unauthorised pharmacy, an egregious violation that can lead to suspension without warning and no right to relist.

2. Unapproved substances

Google prohibits unapproved pharmaceuticals and supplements, “close chemical equivalents,” products claiming prescription-level effects, products under regulatory action, and products with names confusingly similar to approved drugs. “Retatrutide research peptide” and “Sema 5mg (research)” sit squarely in these categories. The “research use only” label is irrelevant to Google, which applies these rules “regardless of any claims of legality.”

3. Misrepresentation

Many GLP-1 stores present themselves as laboratory suppliers in the feed and as weight-loss sellers on the site, in reviews or in email. Google reviews the whole site. That gap is a textbook misrepresentation finding.

Why one SKU sinks the account

Unauthorised pharmacy and unapproved-substance findings are treated at account level. One GLP-1 listing can suspend a store whose other products are entirely compliant, and the suspension often extends to Google Ads accounts linked to the same business.

What FDA’s 2026 letters added

FDA’s warning letters dated 24 August 2026 to online peptide sellers named semaglutide, tirzepatide and retatrutide in every case, plus survodutide and mazdutide in some. FDA cited weight-loss, appetite and metabolism claims, dosing guides and calculators, and bacteriostatic water sold for reconstitution, and treated “research use only” disclaimers as no defence. Google’s policies already prohibit products “subject to regulatory action or warning,” so a public FDA focus on GLP-1 sellers increases the likelihood and speed of enforcement. See our FDA warning letter guide and website audit.

The routes that can work

Business model Can it use Google Shopping / Ads for GLP-1s? What it needs
Research-use-only peptide store No Remove GLP-1 listings to protect the rest of the account
US online pharmacy dispensing approved GLP-1s Potentially State licensure, LegitScript or NABP accreditation, Google online pharmacy certification, prescription required
Telehealth provider prescribing approved GLP-1s Potentially, for services LegitScript healthcare certification and Google certification where required; follow prescription-drug ad rules
Compounding pharmacy Highly restricted Lawful compounding basis, accreditation, certification; advertising compounded GLP-1s faces heavy scrutiny

If you’re a research supplier and GLP-1s are a large share of revenue, the honest conversation is about the business model, not the listing. Many of our peptide clients grow faster on Google after removing GLP-1s because the rest of the catalogue can finally run without constant suspension risk.

If you sell research peptides and want to keep Shopping

  • Remove all GLP-1 and other investigational-drug listings from the feed and site.
  • Remove GLP-1 content from the blog, FAQ, reviews and email archives linked from the site.
  • Remove comparisons to branded medicines anywhere on the domain.
  • Audit the rest of the catalogue: see Merchant Center for research peptides.

Already suspended? What to do

  1. Remove every GLP-1 and investigational listing from the feed and site. Don’t rename them.
  2. Clean the rest of the domain, including blog posts, reviews and bundles.
  3. Check Google Ads for keywords and ads referencing GLP-1s and remove them.
  4. Do not open a new account or domain. That’s circumventing systems.
  5. Appeal once, after the changes are live, explaining what was removed. Unauthorised-pharmacy findings may not be appealable; an honest specialist will tell you.

15 questions answered

Can I sell semaglutide on Google Shopping?

Only as a US (or, in limited cases, Canadian) online pharmacy that is accredited by LegitScript, NABP or Pharmacy Verified Websites, certified by Google, and requires a prescription. Research-use-only semaglutide listings are prohibited.

Is retatrutide allowed on Merchant Center?

No. Retatrutide is investigational and not approved, so Google treats it as an unapproved substance, prohibited regardless of claims of legality.

Why was my whole account suspended for one GLP-1 product?

Unauthorised pharmacy and unapproved substance violations are enforced at account level, and some are classed as egregious, allowing suspension without warning.

Does a “research use only” label make GLP-1 listings acceptable?

No. Google applies its unapproved substances policy regardless of claims of legality, and FDA’s 2026 letters showed it does not treat the disclaimer as a defence either.

Can I list GLP-1s under abbreviations like “Sema” or “Tirz”?

No. Google prohibits names confusingly similar to approved drugs, and renaming to avoid detection is circumventing systems.

Were GLP-1 products named in FDA’s 2026 warning letters?

Yes. Semaglutide, tirzepatide and retatrutide appeared across the letters dated 24 August 2026, with survodutide and mazdutide in some.

Can telehealth companies advertise GLP-1 treatment on Google?

Potentially, with appropriate LegitScript and Google certifications and compliance with prescription-drug advertising rules. Requirements vary by country and change over time.

Can compounding pharmacies advertise compounded semaglutide?

It is highly restricted. FDA has declared the semaglutide and tirzepatide shortages resolved, narrowing the basis for compounding, and Google requires accreditation and certification.

Will removing GLP-1 listings get my account reinstated?

It’s necessary but not always sufficient. The rest of the site, feed and business information must also comply, and some egregious findings can’t be appealed.

Can I keep GLP-1 blog content if I remove the products?

Content that discusses weight-loss use or dosing on a store’s domain still signals intended use to Google and regulators. Remove or substantially rewrite it.

What about GLP-1 supplements and “natural Ozempic” products?

Google prohibits products claiming prescription-level effects and confusingly similar names. “Natural Ozempic” style marketing is a common cause of disapproval.

Can I advertise GLP-1 products on Meta instead?

Meta’s policies on prescription drugs and weight-loss products are also strict. See Meta ads for peptides.

Do Google Ads have the same rules as Merchant Center?

Broadly yes. Google Ads Healthcare and medicines policies also prohibit unapproved substances and restrict prescription drugs to certified advertisers.

How long does a GLP-1-related suspension last?

Until the violation is fixed and an appeal succeeds, if it is appealable. Unauthorised-pharmacy findings can be permanent.

Can iComChain get my GLP-1 products approved?

Not as a research-use-only store; nobody legitimately can. We help remove the risk, recover the rest of the account, and for accredited pharmacies and telehealth providers, set up compliant campaigns.

GLP-1 listings putting your account at risk?

Book a 15-minute call. We’ll tell you what Google sees, what has to go, and what can keep running.

Book a 15-min call →

AA

Ankit Agarwal, founder of iComChain (iComChain LLC, Wyoming, USA · iComChain Ltd, Manchester, UK). Ankit’s team works inside Google Merchant Center, Google Ads and Shopping feeds for research-peptide, supplement and other regulated e-commerce brands every day, including suspension diagnosis and reinstatement. This article reflects that casework plus the primary sources listed below. It is not legal advice.

Sources

General information only, not legal, regulatory or medical advice. Brand names are trademarks of their owners and are used for identification only. Research-use-only (RUO) products are intended for laboratory research only and not for human consumption. Facts reflect public sources available on 22 October 2026.

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